Buenos Aires Helitours

We are a group of professional pilots with more than 15 years of experience in aviation.

We offer the comprehensive organization of helicopter flights in Buenos Aires, Argentina, through an extensive network of certified air carriers.

We love what we do. Safety is our priority while our mission is for you to enjoy this activity as much as we do. We invite you to read the reviews of those who have flown with us on Trip Advisor!

Flights depart from San Fernando International Airport, just 30 minutes away by car from Buenos Aires city center (see location).

We use Robinson 44 helicopters with capacity for 1 pilot and 3 passengers. Visit the Fleet section to see more information about these aircraft.

General conditions

We can fly any day of the week, weekend or holiday, from 9am to 6pm. It is not possible to fly at night, however in summer season we can schedule the last departure at 7pm. Since we do not have customer service offices at the airport, flights are only carried out with prior reservation.

The helicopters can accommodate 1 pilot and 3 passengers. Unless a private flight is specifically requested upon reservation, flights or helitours may be shared with passengers occupying other seats.

The minimum age to attend a flight is 2 years old. From that age on, all passengers pay the rate equally.

Given that the aircrafts have weight and balance limitations, the total weight of the 3 passengers must not exceed 240kg (average of 80kg per person).

For safety reasons, it is required that all passengers are able to exit the aircraft by their own means, if this is necessary. If any passenger has a physical limitation, please let us know before booking a flight.

Before the flight

Only small handbags are accepted on board as helicopters do not have compartments to accommodate luggage.

We recommend bringing comfortable and light clothes, ideally in dark colors, to avoid the reflection in the windows of the helicopter which could be seen in the photos.

All passengers must have an identity card or a passport, valid on the date of flight.

In addition, each passenger must assume the consequences and the costs of penalties applicable for not complying with this requirement, not having the right to claim or hold any responsibility to Buenos Aires Helitours.

All passengers must confirm attendance to their flight at least 2 hours before the scheduled departure time, either by phone or email.

Failure to receive the confirmation and unable to establish contact with the passengers, the activity will be canceled without notice by Buenos Aires Helitours and the penalty for a no-show will be charged.

Passengers must take the necessary precautions to arrive at the airport at least 15 minutes before the time of their flight. The tolerance for any delay is 10 minutes over the scheduled time, after that time the penalty corresponding to a no-show will be charged. Please note that we have other scheduled activities and your particular delay affects the rest of the schedule. Better waiting a few minutes at the airport than being late and missing your flight!

A member of our team will greet you upon arrival at the airport, at the agreed place and time. Once there, we will assist you in the boarding process and the security check, and we will accompany you to your helicopter.

Booking process

We recommend booking as far in advance as possible, or in other words, as soon as you are in a position to confirm your trip, to ensure the availability of the aircraft.

The reservations may be requested from our website through the contact form or by e-mail to info@bahelitours.com.

To confirm the reservation, it will be necessary to make the payment for the service, or to provide the information of a credit card as guarantee of payment (see payment methods).

The reservations will be confirmed by email, once the payment of the service has been credited, or the information of the credit card provided as guarantee of payment has been received, as appropriate.

Any change requested by the customer for a reserved and confirmed flight, such as dates, times, destinations or others, will be subject to availability of the aircraft and any additional costs that may apply. If there is no availability to carry out the new itinerary and the customer is unable to comply with the itinerary originally reserved, or if the customer does not accept an eventual modification to the rate as a result of the requested change, the service will be canceled and the same penalties will be applied as in the case of a cancellation by the customer, as specified in the "Cancellations" section.

In case of cancellation by the customer, the following penalties apply: more than 72 hours before the date of flight, 30% of the total service will be charged. Between 72 and 24 hours before the date of flight, 50% of the total service will be charged. Less than 24 hours before the flight or in case of a no-show, 100% of the service will be charged.

In case of cancellations by Buenos Aires Helitours, the full amount paid out by the customer will be refunded.

Rates and means of payment

The rates displayed on our website are in Argentine Pesos (ARS), Brazilian Reals (BRL), Euros (EUR) and United States Dollars (USD), the latter being the reference currency. The VAT (value added tax) of 10.5% or 21% applies depending on the type of flight to be performed.

Rates can change without notice and their validity is only guaranteed in the reference currency (US dollars), from the moment the service is paid.

Payments can be made via deposit or bank transfer, prior to the date of flight. In anticipation of the delay that these transactions may imply, no payment will be recognized until the funds have been credited to the bank account.

Payments can also be done at the airport, either in cash or by credit card (Visa or American Express only; 5% surcharge applies). In this case and in order to confirm the reservation, it will be necessary to complete a guarantee form with the details of the credit card and its holder.

The currency of reference of our rates is the United States dollar (USD). If a flight is payed in another currency and there is a devaluation of its value between the date of payment and the date of flight, the possibility of paying the difference prior to the flight will be offered to the customer, or the amount paid at the time of booking will be refunded and the flight will be canceled without prejudice or penalty.

Modifications to the service

In case of bad weather conditions (rain, strong winds, reduced visibility ...), the flight will be rescheduled for another date of your convenience. We recommend to wait until the date of flight before making a change in the schedule, as sometimes the forecast is not met or only applies for part of the day and may not affect your flight.

A flight may suffer delays or reschedules and itineraries may vary due to weather, air traffic control or force majeur reasons. The customer will not hold Buenos Aires Helitours responsible for reschedules or changes of itineraries based on any of the aforementioned reasons.

The expected duration for each tour is indicative and varies according to the permits obtained and the route authorized by the air traffic control, weather conditions and other factors beyond the responsibility of Buenos Aires Helitours.

Since the total cost of a tour is based on the elapsed time from the aircraf's engine startup to its stop, the specific flight time could be less than the total duration of the activity, since that duration includes the time on the ground required for the execution of procedures and maneuvers pre/post takeoff/landing.

Questions and reservations