Buenos Aires Helitours

Buenos Aires Helitours is formed by a group of professional pilots with over 10 years of experience in aeronautical activity. We offer the comprehensive organization of helicopter flights in Buenos Aires (Argentina), through an extensive network of air charter providers.

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Location

Flights depart from San Fernando International Airport (see location), just 30 minutes by car from the city center. If a flight is requested from another station, an additional fee will be charged for the relocation of the helicopter, from/to our headquarters.

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Flight hours and dates

You can fly any day of the week, weekend or holiday, from 9am to 6pm. It is not possible to fly at night, however in summer season we can schedule the last departure for 7pm. Given that we do not have offices open to public, we only carry out flights with previous reservation.

Aircraft availability

Any information provided about the availability of a helicopter is indicative. The availability of an aircraft is only guaranteed when a reservation is made.

Exclusivity of a helicopter

The helicopters can accommodate 1 pilot and 3 passengers. Unless a private flight is specifically requested when booking, flights or helitours may be shared with other passengers occupying available seats.

Rates

Rates published on our website are in Argentine Pesos (ARS), Brazilian Reals (BRL), Euros (EUR) and United States Dollars (USD). The VAT (value added tax) of 10.5% or 21% applies depending on the type of flight to be performed. Rates can change without notice and their validity is only guaranteed when the payment of the service is done.

All passengers from 2 years old must pay the full rate.

Reservations

Reservations may be requested from our website through the contact form or by e-mail to info@bahelitours.com. Reservations will be confirmed upon reception of the payment of the service or the information of the credit card that will be provided as a payment guarantee.

It is advisable to book a flight at least a week in advance to ensure the availability of the helicopter.

Means of payment

Payments can be done in advance by means of a bank transfer. Funds must be credited to our account at least 72 hours before the date of flight.

Payments can also be done at the airport, either in cash or by credit card (Visa or American Express only; 5% surcharge applies). In this case and to confirm the reservation, it will be necessary to fill in a guarantee form with information of a credit card.

Travel documents

Each passenger must show its identification card or passport to the airport authorities, before boarding the helicopter. In addition, each passenger is solely responsible for status and validity of their documents and must bear the consequences and the costs of penalties or fines that may apply, not having the right to claim or hold any responsibility to Buenos Aires Helitours.

Attendance confirmation

In order to reduce the likelihood of no-shows at the airport, all passengers must confirm their attendance to a flight no less than 2 hours before the scheduled departure time, either by telephone or email.

Failure to receive the confirmation and unable to establish contact with the passengers, the activity will be canceled without notice by Buenos Aires Helitours and the penalty for a no-show will be charged.

Duration and cost of the activity

The expected duration for each activity is indicative and varies according to the permits obtained and the route authorized by the air traffic control, weather conditions and other factors beyond the responsibility of Buenos Aires Helitours.

Since the total cost of the activity is based on the elapsed time from the engine start to the engine stop of the aircraft, the specific flight time could be less than the total time to be paid, since the latter includes the ground time required for the execution of procedures and maneuvers pre/post takeoff/landing.

Delays, reschedules and changes on itinerary

Flights may suffer delays or reschedules and itineraries may vary due to weather, air traffic control or force majeur reasons. The customer will not hold Buenos Aires Helitours responsible for reschedules or changes of itineraries based on any of the aforementioned reasons.

Cancellations

For all flight reservations, the following penalties are in effect. In case of cancellations by the customer, with more than 72 hours before the date of flight, 10% of the total amount will be charged. Between 72 and 24 hours before the date of flight, 50% of the total amount will be charged and the remaining 50% will be reimbursed to the customer. With less than 24 hours or in case of a no-show, 100% of the service will be charged.

In case of cancellations by Buenos Aires Helitours, the full amount paid out by the customer at the moment of the reservation will be refunded.

Afraid of flying?

Fear of flying comes mostly from ignorance, misinformation and/or inexperience in the activity. That's why we take the time to explain to our passengers all they need to know about the flight, the maneuvers to be performed with the helicopter and the tour to be carried out, so that everyone get to enjoy this beautiful activity as much as we do and keep the best memories of an unforgettable experience.

Questions and reservations